Client Openings

Warren Whitney matches talent with opportunity. If you are considering making a career change, we would love to hear from you.

Warren Whitney provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Warren Whitney complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.  This statement applies to clients of Warren Whitney and recruiting engagements of same.

Chief Operating Officer - Rappahannock Goodwill Industries

We are seeking a Chief Operating Officer (COO) for our non-profit client Rappahannock Goodwill Industries (RGI) located in Fredericksburg, VA. The COO is responsible for predictable and sustainable revenue growth from all revenue generating lines-of-business within RGI. This strategic, yet hands-on leader is responsible for over 20 locations and estimated $25M. Significant staffing growth is anticipated as they begin re-opening stores. The COO reports to the CEO and is part of the Executive Leadership Team.

In addition, the COO is responsible for the strategy, alignment and performance of RGI’s revenue operations and primarily evaluated based on revenue performance for all lines-of-business, the ability to successfully convert commercial sales, and donated goods retail sales at or above expected rates.

RGI is 50+ years strong working to positively change lives in the Rappahannock community by implementing their mission of creating jobs locally, preparing people to succeed at work, and helping them overcome barriers to employment.  Our client offers a friendly and attractive work environment and the opportunity to have a positive impact on the community! Come grow with us!  Learn more at www.fredgoodwill.org    

Summary of Job Responsibilities and Requirements

  • Lead Donated Goods/Retail, Laundry, Service Master franchise, Government Contracts lines-of-business; Direct reports include leaders of Service Master Franchise, Government Contracts, Donated Goods & Retail operations, Laundry operations, E-Commerce, Logistics and Office Operations
  • Drive scale and profitability by appropriately professionalizing RGI line-of-business operations, go-to-market approaches, sales and customer service functions
  • Propel Manager-level leadership to develop and implement revenue driving best practices, that create long-term customer and business value
  • Define and deliver individual line-of-business customer value propositions, without sacrificing RGI profitability targets
  • Establish and maintain a customer-first focused orientation for all lines-of-business
  • Effectively resolve issues across the customer service spectrum for all lines-of-business – must be comfortable with conflict, addressing issues, and solving problems in a practical and healthy manner
  • Hire team members that specifically align to RGI core values – reinforce RGI core values through teaching, training and personal example
  • Create accountability within lines-of-business per:
    • Adherence to/demonstration of RGI core values
    • Development of appropriate metrics and performance expectations
    • Compliance with RGI and line-of-business policies, processes and best practices
  • Performs additional responsibilities related to the success of the organization

Key Qualifications, Skills, and Abilities

  • Requires a Bachelor’s degree in related area; Master’s in Business Administration or similar advanced degree preferred
  • At least 5 years of diverse, multi-unit, general management and leadership experience in related sectors such as retail, food and beverage, low-mix/high-volume manufacturing and facilities management
  • At least 5 years of experience analyzing performance and operation metrics across multiple business units
  • Valid State-issued Driver’s License in order to visit various sites in the area; driving record must be acceptable to RGI’s insurance carrier
  • Non-profit experience desirable
  • Skilled with Microsoft Word, Excel, Access and Outlook, as well as experience with standard office equipment
  • Effective and proactive leadership, team communication, facilitation, problem solving, and decision making
  • Evidences the highest level of ethical behavior and practice; able to generate trust among colleagues, staff, leaders and Board
  • Promotes and adheres to organization’s mission, vision and values; policies and applicable laws in a fair and equitable manner
  • Typical work schedule is Monday through Friday; this full-time role is not a telecommuting opportunity; Local travel
  • Successfully complete a pre-employment drug / alcohol testing, background screening, including DMV record acceptable to the organization’s insurance carrier

Competitive Salary & Benefits Package including medical, dental, vision, life and AD&D, flexible spending accounts, EAP, time off, retirement, and education assistance!

Apply by sending your resume and salary requirements to HR@WarrenWhitney.com. This position will remain open until filled.

EOE M/F/D/V On behalf of its client, Warren Whitney reserves the right to alter, change, modify and/or terminate this job posting at any time without notice, or obligation, to any party.

 

 

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Executive Director - HomeAgain

HomeAgain is a Richmond, VA non-profit which works to reduce homelessness through the operation of three housing-focused shelters for people experiencing homelessness (families, men, and veterans) and works to obtain permanent housing for our clients through rapid re- housing and permanent supportive housing programs. The Executive Director is responsible for the overall leadership, management, and administration of HomeAgain, including programs, fund development, and business operations. This job description outlines the expectations and primary areas of responsibility for the position, including strategic and financial planning and evaluation; policy development and administration; donor cultivation and development; personnel and fiscal management; and public relations. The Executive Director position is a full- time position and is directly accountable to the board of directors through its elected board chair.

Expectations

  • The Executive Director must provide leadership, inspiration, and enthusiasm for achieving the organizational mission of HomeAgain, to the staff, to donors, to the public, and most importantly to our neighbors experiencing homelessness who are served by our
  • The Executive Director must have a demonstrated track record of positive leadership, with the ability to establish and maintain a positive organizational culture which fosters success consistent with HomeAgain’s
  • The salary range for this position is $90,000 – 100,000.

Primary Responsibilities

Management and administration

  • Develop organizational goals and objectives consistent with the mission and vision of HomeAgain as part of a robust collaborative community effort to prevent, reduce, and end
  • Develop and administer operational policies, applied consistently across the organization.
  • Implement and support best practices in homeless services; oversee all programs, services, and activities to ensure that program objectives are
  • Oversee business development, including cultivation and development of donors and grant
  • Ensure compliance with funding sources and regulatory
  • Provide information for evaluation of the organization’s
  • Develop and facilitate an active strategic and financial planning

Fiscal

  • Develop, recommend, and monitor annual and other
  • Ensure effective audit trails to enable full compliance with external audit requirements.
  • Provide for proper fiscal record-keeping and
  • Submit monthly financial statements to the board of
  • Prepare and submit grant applications and funding proposals as

Personnel

  • Administer board-approved personnel
  • Ensure proper (legal) hiring and termination
  • Oversee any and all disciplinary
  • Provide for adequate supervision and evaluation of all staff and

Board relations

  • Report to the board chair and the Executive Committee of the board at least monthly, and more frequently as required, to ensure engagement and support of the board in fulfilling its governance role.
  • Assist the board chair in planning the agenda and materials for board meetings and provide reports and updates to the board and its respective operating
  • Initiate and assist in developing policy recommendations and in setting
  • Facilitate the orientation of new board
  • Work with the board to raise funds from the

Public relations

  • Establish key messages and talking points about HomeAgain, its mission and services, and its impact in the Richmond
  • Participate in the Greater Richmond Continuum of Care and other key community groups aligned with the mission of Home
  • Ensure appropriate understanding of the HomeAgain mission with all employees and facilitate their proper representation of HomeAgain in communications with clients, donors and the
  • Coordinate representation of HomeAgain to legislative bodies and other

Qualifications

The Executive Director will be thoroughly committed to HomeAgain’s mission. All candidates should have proven leadership, coaching, and relationship management experience.

Preferred Qualifications

  • Passion, idealism, integrity, positive attitude, mission-driven, and self-directed.
  • Expertise in housing and homelessness, including funding sources such as the Continuum of Care (CoC) and Emergency Solutions Grant (ESG).
  • At least 10 years of senior management experience; track record of effectively leading and regionally and/or nationally scaling a performance- and outcomes-based organization and staff; ability to point to specific examples of having developed and operationalized strategies that have taken an organization to the next stage of
  • Unwavering commitment to quality programs and data-driven program
  • Excellence in organizational management with the ability to coach staff, manage, and develop high-performance teams, set and achieve strategic objectives, and manage a budget.
  • Past success working with a Board of Directors with the ability to cultivate existing board member
  • Strong marketing, public relations, and fundraising experience with the ability to engage a wide range of stakeholders and
  • Strong written and verbal communication skills; a persuasive and passionate communicator with excellent interpersonal and multidisciplinary project
  • Action-oriented, entrepreneurial, adaptable, and innovative approach to business planning.
  • Ability to work effectively in collaboration with diverse groups of people.

Interested applicants, please submit your resume and cover letter to: homeagainjobs@gmail.com

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Customer Sales Support Representative - Arborscapes

We are seeking a full time Customer Sales Support (CSS) representative for our client, Arborscapes, conveniently located off Midlothian Turnpike just two miles west of 288. Arborscapes is a locally owned and operated company that was started in 2002 with the goal of providing Central Virginia with the highest level of care for their trees and shrubs. We strive to find the best team members that have a desire to grow and learn. The CSS is a key member of the administration staff working closely with clients.  Arborscapes is growing…are you? Learn more at www.arborscapesllc.com.

Summary of Job Responsibilities

Project Management and Scheduling

  • Maintain efficient schedules for field crews based on criteria for each job
  • Communicate with the Arborscapes team on matters relating to the scheduling including backlog, special client needs or requests, etc.

Customer Service

  • Assist with client communication on the phone through email and social media to answer questions, and schedule appointments for sales team
  • Conduct follow up calls after job completion
  • Contact clients for collections of overdue accounts
  • Perform appointment reminder calls the day prior to the set appointment
  • Be professional and courteous at all times with clients with a focus on solving their problems

Administration

  • General administrative office support
  • Other projects and tasks as assigned

Key Qualifications, Skills, and Abilities

  • Minimum two years of successful customer service and sales support experience
  • Excellent data entry, attention to detail and record keeping and management
  • Analytical thinking towards problem identification and solving
  • Professional phone and written communications skills; self-awareness of tone and language with a positive, kind and patient approach
  • Communicate with clients, vendors and other team members in a respectful manner
  • Effective time management and handles competing priorities and deadlines
  • Experience with MS office suite, some knowledge of QuickBooks a plus
  • Adheres to company’s values of Integrity, Family, Drive, Professionalism and Lasting Relationships.
  • Positive, proactive and self-motivated with a desire to grow and learn
  • Typical full-time work schedule is Monday through Friday; 8:30 AM – 5:00 PM
  • On the rare occasion we are faced with tree damage due to weather events and special circumstances, weekend work will be required to take incoming calls to serve the needs of our clients.
  • Offer of employment is contingent upon successfully completing pre-employment background screening and professional references

Competitive Hourly Rate & Benefits Package including: health insurance, retirement with company matching, life and disability insurance, vacation, and 8 paid holidays. Overtime eligible. Professional development reimbursement.  Potential flex schedule. Open office in a fast-paced environment.

Apply by sending your resume and salary requirements to hr@WarrenWhitney.com. This position will remain open until filled.

EOE M/F/D/V On behalf of its client, Warren Whitney reserves the right to alter, change, modify and/or terminate this job posting at any time without notice, or obligation, to any party.

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Vice President, Workforce Development - Goodwill of Central and Coastal Virginia

Do you believe in the power of work?  Do you believe that everyone should have the opportunity to perform at their highest potential in a job?  Are you a talented workforce development professional who is ready to step into a mission-focused leadership role?  If so, read on! 

The Opportunity

Goodwill of Central and Coastal Virginia is seeking a Vice President of Workforce Development. Our mission is changing lives…helping people help themselves through the power of work. Our vision is that every Virginian who wants a job can get a job. This position is central to enabling us to be successful in our mission and achieve our vision.

As a part of our Executive Leadership Team, this position will have a significant impact on our 1400+ employees, individuals who receive help through our Career Centers, and employees of clients and partners in our community. Beginning with our Goodwill employees, we will provide ongoing training that helps individuals improve their lives by advancing in their jobs and careers. In short, this position will have a positive impact on thousands of individuals, our Goodwill operations, and many organizations in central and coastal Virginia.

Goodwill of Central and Coastal Virginia is among the top 20 Goodwills across the country based on total revenue of over $70 million in 2019. Territory covered spans from the Richmond region to the coast, including southeastern Virginia. In addition to 34 retail stores, we serve customers through government and commercial contract services and through Career Centers that provide assistance to job seekers.

Specific Responsibilities

Values-based Leadership

  • Championing and exhibiting behaviors that are in line with Goodwill’s core values of:
  • Respect
  • Integrity
  • Learning
  • Innovation
  • Teamwork
  • Commitment

Internal

  • Partnering closely with operations to develop both technical and leadership skills of our Associates.
  • Developing and implementing the strategic direction for all business units under Workforce Development, including Learning and Development, Recruiting, and Workforce Development Services.
  • Building the Workforce Development team and supporting all departments in creating development plans for their staff.
  • Ensuring that recruiting, development and retention programs are in place and effective at all levels.
  • Ensuring compliance with all federal, state and local regulations.
  • Meeting financial and performance metrics.

 External

  • Promoting Goodwill throughout the community.
  • Building strong relationships with internal and external associates that benefit Goodwill in program delivery, partner relationships, and increased overall impact.
  • Using Goodwill’s workforce development programs to support other organizations and generate revenue for Goodwill.
  • Developing new programs and services that address emerging populations.

This position reports to the Chief Administrative Officer and is a member of the Executive Leadership Team. It has reporting to it Learning and Development, Recruiting, and Workforce Development Services.

Skills and Experience

Qualified candidates will have:

  • Excellent written and verbal communication skills.
  • The ability to develop and implement strategy as a part of a team.
  • A minimum of ten (10) years full time experience in progressively responsible management roles in addition to hands on experience in HR, Leadership & Development or a related field, required.
  • A minimum of five (5) years’ experience working with complex employee relations issues
  • A minimum of two (2) years’ experience implementing programs, grants, community liaison programs etc.
  • Bachelor’s Degree – business, human resources, industrial studies or related field preferred.
  • SHRM or HRCI certification preferred.
  • Current state driver’s license, proof of current auto insurance coverage, and working vehicle required (if not driving company vehicle). Visits to remote locations required.
  • The associate in this position will be required to successfully pass both state and federal criminal background checks.

To Apply

This search is being conducted with the third-party assistance of the firm Warren Whitney. To apply, please send a resume, cover letter and five (5) references to: HR@WarrenWhitney.com

For best consideration, information should be received by May 18, 2020.

The need for confidentiality is understood. References will not be contacted without prior approval from the candidate. This position will remain open until filled. EOE.

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Chief Executive Officer - Voices for Virginia's Children

Voices for Virginia’s Children (“Voices”) seeks to hire an enthusiastic, mission-driven Chief Executive Officer to lead this dynamic organization. An ideal candidate is one who is passionate about, and dedicated to, improving children’s well-being, and who has an ability to inspire, engage, and lead others in furthering the mission, vision, and work of Voices. Voices’ mission is to champion public policies that improve the lives of Virginia’s children.

Primary responsibilities include, but are not limited to:

Operational Leadership

  • Enhance and maintain a healthy work culture and ensure opportunities for collective learning, creative problem solving, and collaborative decision making
  • Building organizational capacity including revenue, systems,

policies, and procedures

  • Provide fiscal management, financial stewardship, and strategy

Advocacy

  • Represent and promote Voices for Virginia’s Children in the Commonwealth and national arenas as a nonpartisan, independent, and respected voice for children and families
  • Alongside policy staff, develop and maintain relationships between Voices and external stakeholders including, but not limited to the Virginia General Assembly, the governor and administration and advocacy partners

Fundraising

  • Cultivate, solicit, and steward individual major donors to increase the unrestricted funding for the organization, supported by the organization’s development team and in partnership with board members

Requirements:

Bachelor’s degree with a minimum of ten years of progressive experience in leadership and management. Experience in child welfare, children’s health, early childhood, or other work focused on child advocacy is a plus.

  • A successful track record of actively demonstrating and integrating racial equity and inclusion into all aspects of an organization’s programs and operations and a proven ability to foster an inclusive environment.
  • As the leader of a large organization that relies primarily on private funding, the next CEO should be prepared to adapt to changes strategically and creatively in the political landscape or the economy as they occur. We are seeking a confident fundraiser with a track record of success with private funders; and an experienced administrator who knows how to work with multiple stakeholders to get things done efficiently and effectively.

Salary and Benefits

  • Competitive salary with a benefits package that includes health/dental insurance, 401(k), paid holidays, and personal time/vacation.

To Apply

Voices has retained the services of Warren Whitney to assist with this search. For best consideration this position, please send your resume, cover letter and salary requirements to HR@warrenwhitney.com before May 15, 2020.

At Voices, we don’t just accept difference – we celebrate it, support it, and thrive on it for the benefit of our team and the communities we serve. Voices is an equal opportunity employer and as such, we do not discriminate against any team member or candidate because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other basis protected by law. We encourage all to apply because we believe a diversity of voices leads to better discussions, decisions, and outcomes for everyone.

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